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UX Analysis

More than five years observing people interact with technology through research, analytics, A-B testing, focus groups, site visits, usability labs and surveys.
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Experience Design

Hands-on experience with user-centered design process including persona development, information design, wire-frames, paper prototypes, screen mocks, and user-flows.
 

Product Management

Fourteen years managing interactive products for e-commerce, media, government, electronics and automotive industries. I turn business objectives and napkin sketches into launched products through a balance of elbow grease, process and collaboration.
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Site registration + login

Site registration + login

A seemingly simple project, adding registration tools to Boston.com, had to be done right or it could really hurt our bottom line.

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Big Picture iPad + iPhone app

Big Picture iPad + iPhone app

I designed the flow and screen layouts for both an iPhone and iPad app for the popular Big Picture site.

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MBTA Website

MBTA Website

I designed the user experience for the MBTA’s website which garnered a Webby award and MITX award in 2008.

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Boston.com Redesign

Boston.com Redesign

As design director at Boston.com, I oversaw a complete redesign of the site in 2007. The primary goal was to improve engagement with our content and we relied on our users to show us how.

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Target Software

Target Software

Probably the most complex application I worked on, this product was due for a major overhaul of its workflow and UI.

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Boston.com Real Estate

Boston.com Real Estate

I redesigned Boston.com’s Real Estate section into a more usable, functional and engaging experience for our users.

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